Privacy Policy

Columbus – Cargo (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you interact with us online (via our website, mobile applications, and other digital platforms) and offline (through phone calls, events, and business transactions).

As a logistics and cargo services provider, we collect and process personal data from employees, customers, business partners, and third-party service providers. This data is essential for complying with legal and contractual obligations, ensuring efficient operations, and delivering our services.

By using our services, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please refrain from providing your information.

Personal Information We Collect
You can browse our platform without providing personal information. However, if you request services, inquire about shipments, or engage with us as a customer, vendor, or partner, we may collect details such as:
(a) Identifiers – Name, contact details, government-issued IDs, IP address, and account details.
(b) Financial & Transactional Data – Payment information, invoices, and transaction records.
(c) Employment Information – Job applications, professional details, and company affiliations.
(d) Online Activity – Browsing history, search activity, and interaction with ads.
(e) Geolocation Data – Location tracking where applicable for service efficiency.
(f) Other Data – Customer service interactions, call recordings, and user preferences.
Some of this data is collected automatically via cookies and similar technologies.
How We Use Your Information
We use personal data for business and operational purposes, including:
(a) Providing and managing logistics, freight, and shipment services.
(b) Processing payments and managing accounts.
(c) Sending service updates, invoices, and regulatory communications.
(d) Conducting marketing, advertising, and customer engagement.
(e) Enhancing user experience through analytics and feedback.
(f) Ensuring security and fraud prevention.
(g) Complying with legal obligations and regulatory requirements.
Sources of Personal Information
We collect personal information from:
(a) You – When you request a service, track a shipment, or contact us.
(b) Affiliates & Business Partners – Information shared by our logistics partners.
(c) Service Providers – Data from payment processors, IT services, and advertising partners.
(d) Automatic Data Collection – Cookies and tracking tools monitor browsing behavior.
Sharing of Personal Information
We may share personal data with:
(a) Service Providers – Logistics partners, IT providers, and marketing agencies.
(b) Legal & Compliance Authorities – If required by law or regulatory requests.
(c) Business Transfers – In case of mergers, acquisitions, or asset transfers.
Cookies & Tracking Technologies
We use cookies to enhance website functionality, improve user experience, and analyze website traffic. You may disable cookies through browser settings, but doing so may impact site usability.
Data Security & Retention
We implement security measures to protect data from unauthorized access. We retain personal information only as long as necessary for service delivery, legal compliance, and business operations.
Your Privacy Choices
You may:
(a) Request access, correction, or deletion of your personal data.
(b) Opt-out of promotional emails using the “unsubscribe” link.
(c) Adjust browser settings to limit cookie tracking.
Contact Information
For privacy-related inquiries, contact us at:
Columbus-Cargo USA INC.
Address
500 Old Country Road, Suite 307,
Garden City, NY 11530
Email ID: info@columbus-cargo.com
Phone Number: +1 518-708-8714
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.
Last updated: March 26, 2025